What key factor can improve trust in contractor relationships?

Open communication and transparent processes are essential for fostering trust in contractor relationships. When parties involved share information openly, it reduces uncertainty and builds confidence in the partnership. Transparency in processes ensures that all stakeholders are aware of expectations, responsibilities, and any changes that may occur, which helps prevent misunderstandings and promotes collaboration.

Consistent and honest communication also allows for the timely resolution of issues, which can further enhance trust. When contractors feel they are kept in the loop and can voice their concerns or suggestions, it creates a more inclusive environment, reinforcing the partnership. In contrast, relying solely on strict penalties or limiting contact can create a climate of fear or disengagement, while competitive bidding may prioritize cost over relationship dynamics, which isn't conducive to long-term trust.