When a customer files a complaint with the contractor's board, how many days does the board have to inform the contractor about the investigation?

The correct timeframe for notifying the contractor about an investigation into a complaint filed with the contractor's board is 10 days. This prompt communication is essential to ensure the contractor has a fair opportunity to respond to the allegations made by the customer. Timely notification helps maintain transparency in the investigation process, allowing the contractor to prepare any necessary documentation or defense and to address the concerns raised effectively.

While other durations such as 15, 30, or 60 days might seem feasible for broader administrative tasks or different contexts, the specific requirement of 10 days signifies the board's commitment to a swift response to complaints. This approach helps in resolving issues in a timely manner, contributing to better contractor-customer relationships and maintaining professional standards in the contracting industry.